Maplewood Family Clinic offers full service family practice and a daily walk-in clinic on Hastings Street. Book ahead with your own doctor, or walk in and we will do our best to see you the same day.
Visits are covered by MSP for BC residents. Please bring your BC Services Card to every visit.
Services
Most visits are covered by the BC Medical Services Plan. Where a service is not covered, such as driver's medicals and forms, our fees are listed in the Policies and Fees section below.
Ongoing care for you and your family, from annual checkups and screening to chronic disease management and referrals to specialists when you need them.
By appointmentFor coughs, infections, sprains, and other concerns that cannot wait. Walk-in patients are seen in order of arrival, with urgent concerns triaged first.
Same day, no appointment neededChildhood immunizations, annual flu shots, COVID-19 boosters, tetanus, shingles, and travel vaccines. Bring your immunization record if you have one.
Flu shots every fallComplete ICBC driver's medical examinations for commercial licences and medical fitness reviews. Bring your ICBC form and your glasses or contacts if you wear them.
Uninsured service, fee appliesStitch removal, wound care, ear wax removal, wart and skin tag treatment, joint injections, and biopsies, all in our on-site procedure room.
Booked after an assessment visitRenewals for stable, long term medications, plus referrals to specialists, physiotherapy, and imaging, arranged during a regular visit with your doctor.
See our renewal policy belowOur Doctors
Three family physicians, one team. Every Maplewood doctor can see your full chart, so you get consistent care even when your own doctor is away.
MD, CCFP · Family Physician, Clinic Director
Accepting new patients
Dr. Wong has cared for Burnaby families for more than 20 years and founded Maplewood in 2009. Her practice focuses on chronic disease management, seniors care, and preventive screening, and she takes the time to explain every treatment plan in plain language.
MD, CCFP · Family Physician
Accepting new patients
Dr. Sharma joined Maplewood in 2018 after completing her residency at the University of British Columbia. She has a special interest in women's health, children's health, and diabetes care, and she runs our Saturday morning clinic.
MD, CCFP · Family Physician, Walk-in Lead
Seeing walk-in patients daily
Dr. Tran leads our walk-in clinic and minor procedure room. He completed his medical training at McGill University and focuses on sports injuries, joint injections, and skin procedures. Most new walk-in patients meet Dr. Tran on their first visit.
Hours and Walk-in
Booked appointments run throughout the day. Walk-in patients are registered at the front desk and seen in order, with urgent concerns triaged first.
| Monday to FridayToday | 8:30 am to 6:00 pm |
|---|---|
| SaturdayToday | 9:00 am to 2:00 pm |
| SundayToday | Closed |
| Statutory holidays | Closed |
How walk-in works: check in at reception with your BC Services Card. We will give you an estimated wait time and can text you when your turn is close. Walk-in registration closes 30 minutes before closing, and may close earlier on very busy days. If you are not sure whether to walk in or book, call us at 604-555-0148 and we will point you the right way.
New Patients
Dr. Wong and Dr. Sharma are currently accepting new family practice patients who live in Burnaby and the surrounding area. You do not need a referral.
Call us at 604-555-0148 or use the Book Online button to request a meet and greet appointment with Dr. Wong or Dr. Sharma.
We will email you a short intake form to complete before your visit. Prefer paper? Arrive 15 minutes early and complete it at the clinic instead.
Bring your BC Services Card and one piece of photo ID. If you take regular medications, bring a list of them or photos of the labels.
Your first visit covers your medical history, your current concerns, and any screening you may be due for. From there, you can book with your own doctor any time.
Moving from another clinic? Ask our reception team for a records release form and we will request your file. Your previous clinic may charge a small fee to copy and send your records.
Book a Meet and GreetPolicies and Fees
Clear policies help us keep wait times short and appointments available for everyone. If anything below affects you, talk to our front desk and we will do our best to help.
Please give us at least 24 hours notice if you cannot make your appointment, so we can offer the spot to another patient. Late cancellations and missed appointments may be charged a $40 fee, and repeated missed appointments may affect your ability to book ahead.
Renewals are normally handled during an appointment, so your doctor can review your medication and check that it is still right for you. Please book before you run out. If your pharmacy faxes us a renewal request, allow two business days, and a $25 fee applies to renewals handled without a visit.
We will call you if your results need follow up. No news usually means your results were normal, but if you have not heard from us within two weeks of a test, please call the clinic to confirm your results arrived.
Standard visits are 10 to 15 minutes, which is enough time to cover one concern well. Please raise your most important concern first, and we will gladly book a follow up for anything else.
| Service | Fee |
|---|---|
| Sick note or work absence note | $25 |
| School, camp, or sports form | $30 |
| Employer or insurance form | $60 |
| Driver's medical examination (ICBC) | $130 |
| Travel cancellation form | $50 |
| Prescription renewal by fax, without a visit | $25 |
| Copying or transfer of medical records | from $35 |
These services are not covered by MSP. Fees are set using the BC Medical Association guide for uninsured services and are payable at your visit. We accept debit and major credit cards. Fee list current as of January 2026.
We are accepting new patients now, and our walk-in clinic is open six days a week. Book online in under a minute, or just come by.